Terms and Conditions
Terms and Conditions
Last updated: August 2026
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or using our store, you agree to be bound by these terms.
1. General
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including any additional terms, policies, and guidelines referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
2. Products & Services
We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
3. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
4. Pricing & Payment
All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order if a product is listed at an incorrect price. Payment must be received in full before an order is dispatched.
5. Orders & Cancellations
We reserve the right to cancel any order at our discretion. If your order is cancelled after payment has been processed, a full refund will be issued. You may request a cancellation before your order has been dispatched by contacting our support team promptly.
6. Shipping & Delivery
Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our control, including but not limited to carrier delays, customs processing, or force majeure events.
7. Returns & Refunds
Our return and refund policy forms part of these Terms and Conditions. Please refer to our Returns Policy for full details on eligibility, timeframes, and the process for returning items.
8. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of our store and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products. Our total liability to you shall not exceed the amount paid for the product in question.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact our support team and we'll be happy to help.
Returns Policy
30-Day Returns Guarantee
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 30-day returns policy.
Eligibility Requirements
- Timeline: Items must be returned within 30 days of purchase
- Condition: Products must be unused, unwashed, and in original packaging
- Tags: All original tags and labels must be attached
- Exceptions: Final sale items, clearance items, and custom orders cannot be returned
How to Return Your Items
- Contact our customer service team at tobieperkins105@gmail.com or call +44 7378 777 504
- Provide your order number and reason for return
- Receive a prepaid return shipping label via email
- Pack your item securely and ship it back using the provided label
- Once received and inspected, your refund will be processed within 5-7 business days
Refund Details
- Processing Time: Refunds are processed within 5-7 business days of receipt
- Original Payment Method: Refunds are issued to your original payment method
- Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error
- Return Shipping: We provide a prepaid return label for your convenience
Contact Us
Have questions about our returns policy? We're here to help!
- Email: tobieperkins105@gmail.com
- Phone: +44 7378 777 504
- Hours: Monday - Friday, 9 AM - 5 PM GMT